Voluntary Services Specialist
Major duties and responsibilities of the position include but are not limited to:
Recruits, orients and retains volunteers for a variety of voluntary functions. Communicates orally and in writing to establish and maintain effective relationships with a wide variety of individuals. Manages all donations (monetary and non-monetary) within guidelines and regulations. Plans and organizes various special events and recognition events for volunteers and Veterans. Communicates and interacts with staff in the Voluntary program, Veterans, families, Medical Center management, VACO officials, Congressional, State and Community officials. Resolves issues as they arise. Interviews, schedules and places new volunteers. Assists administering of the Gifts and Donations Program - accepts and records donations to the facility. Conduct general orientation programs for new volunteers. Maintains General Post Accounts and reconciles with fiscal service. Assist Program Manager / Officer developing recruitment materials, orientation guides, training guides, handbooks, correspondence. Assures adequate on-the-job training is provided. Works with the Program Manager/Officer and staff in the development of new areas for volunteer support Work Schedule:
The tour of duty for this position is typically Monday - Friday, 8:
00 a.m.- 4:
30 p.m. Additional information may be provided during the interview process. Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Voluntary Services Specialist/PD704110 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
knowledgeable with Microsoft Office, Word and Excel programs; working in a fast-paced environment; using a database for tracking information; orientate and retain volunteers; communicate orally and in writing; organization of special events; use of policies, guidelines and medical requirements required for volunteer placement. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree OR:
2 full years of progressively higher level graduate education leading to such a degree OR:
LL.B. or J.D. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position:
Customer ServiceInterpersonal SkillsManages and Organizes InformationManaging Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is partly sedentary; however, it requires considerable walking throughout the facility, and may involve travel by a vehicle outside the medical facility during the day, as well as some evenings and weekends for the purpose of special programs or volunteer recruitment. The work involves writing at a desk, sitting in conferences and meetings, standing, walking, bending, using a small cart, carrying light items, lifting moderate weighty items, and driving an automobile. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Recruits, orients and retains volunteers for a variety of voluntary functions. Communicates orally and in writing to establish and maintain effective relationships with a wide variety of individuals. Manages all donations (monetary and non-monetary) within guidelines and regulations. Plans and organizes various special events and recognition events for volunteers and Veterans. Communicates and interacts with staff in the Voluntary program, Veterans, families, Medical Center management, VACO officials, Congressional, State and Community officials. Resolves issues as they arise. Interviews, schedules and places new volunteers. Assists administering of the Gifts and Donations Program - accepts and records donations to the facility. Conduct general orientation programs for new volunteers. Maintains General Post Accounts and reconciles with fiscal service. Assist Program Manager / Officer developing recruitment materials, orientation guides, training guides, handbooks, correspondence. Assures adequate on-the-job training is provided. Works with the Program Manager/Officer and staff in the development of new areas for volunteer support Work Schedule:
The tour of duty for this position is typically Monday - Friday, 8:
00 a.m.- 4:
30 p.m. Additional information may be provided during the interview process. Telework:
Not Available Virtual:
This is not a virtual position. Position Description/PD#:
Voluntary Services Specialist/PD704110 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
knowledgeable with Microsoft Office, Word and Excel programs; working in a fast-paced environment; using a database for tracking information; orientate and retain volunteers; communicate orally and in writing; organization of special events; use of policies, guidelines and medical requirements required for volunteer placement. OR, Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have master's or equivalent graduate degree OR:
2 full years of progressively higher level graduate education leading to such a degree OR:
LL.B. or J.D. OR, Combination:
Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond . You will be rated on the following Competencies for this position:
Customer ServiceInterpersonal SkillsManages and Organizes InformationManaging Human Resources Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is partly sedentary; however, it requires considerable walking throughout the facility, and may involve travel by a vehicle outside the medical facility during the day, as well as some evenings and weekends for the purpose of special programs or volunteer recruitment. The work involves writing at a desk, sitting in conferences and meetings, standing, walking, bending, using a small cart, carrying light items, lifting moderate weighty items, and driving an automobile. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0301 Miscellaneous Administration And Program - Salary Range:
$53,078 to $69,002 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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