It Operations - Direct Hire
Company Name:
Kelly Services
Perform duties to monitor and operate various distributed systems in a multiple platforms environment in a command center setting. Work towards eliminating all client production issues utilizing various monitoring tools and work stations. Ensures all Standard Operating Policys SOP are followed. Facilitate, bridge calls with multiple technical and application support teams to drive production issues to mitigate any customer impact. May assist other team members for training and project related type work. Performs additional job duties as required. Provides support for basic to moderate tasks. Requires direct supervision. Work with others in a team environment while enhancing a positive atmosphere.
Associates Degree or equivalent work experience. 2
yrs of related operational IT experience.
Bachelors or Associates degree desired but not required.
Strong operational knowledge of Mainframe and Distributed technologies and their operating systems and components.
Work Days (e.g. Monday-Friday)
Sun-Tues with e/o Wed, or Thurs-Sat with e/o Wed
Perfect Candidate is someone that:
is motivated, driven, not afraid to ask questions and has a positive attitude
is willing and not afraid to learn new things and step outside the box
is technical savvy and knows how to use basic PC functions, including MS office products
does not get frazzled easily
understands and knows how to handle difficult clients
has a good personality and works well with others
is good at documentation and follow up on task
is dependable and reliable
is punctual with good attendance habits
is willing to accept constructive criticism and coaching, then learn and develop better performance from it
is self-motivated to learn and be productive during downtime
Veterans, Reservists, and Military spouses encouraged to applyEstimated Salary: $20 to $28 per hour based on qualifications.
Kelly Services
Perform duties to monitor and operate various distributed systems in a multiple platforms environment in a command center setting. Work towards eliminating all client production issues utilizing various monitoring tools and work stations. Ensures all Standard Operating Policys SOP are followed. Facilitate, bridge calls with multiple technical and application support teams to drive production issues to mitigate any customer impact. May assist other team members for training and project related type work. Performs additional job duties as required. Provides support for basic to moderate tasks. Requires direct supervision. Work with others in a team environment while enhancing a positive atmosphere.
Associates Degree or equivalent work experience. 2
yrs of related operational IT experience.
Bachelors or Associates degree desired but not required.
Strong operational knowledge of Mainframe and Distributed technologies and their operating systems and components.
Work Days (e.g. Monday-Friday)
Sun-Tues with e/o Wed, or Thurs-Sat with e/o Wed
Perfect Candidate is someone that:
is motivated, driven, not afraid to ask questions and has a positive attitude
is willing and not afraid to learn new things and step outside the box
is technical savvy and knows how to use basic PC functions, including MS office products
does not get frazzled easily
understands and knows how to handle difficult clients
has a good personality and works well with others
is good at documentation and follow up on task
is dependable and reliable
is punctual with good attendance habits
is willing to accept constructive criticism and coaching, then learn and develop better performance from it
is self-motivated to learn and be productive during downtime
Veterans, Reservists, and Military spouses encouraged to applyEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
