Technical Consultant (Systems Focus)
Company Name:
IP Pathways
Description
The Technical Consultant position is a field engineering position in the company. This position is responsible for implementing the IP Pathways' technical product set and for providing technical expertise to the customer base. As a consultant, this position must also provide a high-level of professionalism and must process excellent soft skills in addition to technical skills. Beyond field implementations, this position is an escalation resource for the Support Engineering team and assists in providing customer support.
Common Responsibilities for this position include:
Always work to maintain a high-level of customer satisfaction
Always strive for continual improvement in everything we do
Field implementations of the company's technical product set
Provide technical support to customers as escalated by the Support Engineers
Includes participating in an on-call rotation
Provide technical assistance and mentoring for Support Engineers
Provide in-house peer training of product sets
Other duties as assigned
Minimum Requirements for this position include:
At least 5 - 7 years of experience implementing and supporting technology solutions
Experience with the following technologies as assigned
Enterprise storage systems
Virtualization technologies
Microsoft server operating systems
Microsoft server solutions including Exchange Server and SQL Server
Strong experience with VMware and Microsoft Active Directory design and troubleshooting are required
Excellent written and verbal communication skills
Excellent ability to multitask and maintain high-levels of quality
Must be able to work as a valued member in a team environment
Physical Requirements for this position include:
Ability to rack servers, switches and other datacenter equipment
Travel Requirements for this position include:
Responsible for field implementations
Average 50-60% travel/overnights during the work week
Vast majority of customers are within driving distance
Locations
IP Pathways has locations in Des Moines, Omaha and Kansas City. We are in search of candidates in Des Moines and Omaha.
Compensation and Benefits
Compensation is based on experience and incentives exist which reward overachievement. A full package of benefits exist including health, vision, life and retirement plan including matching contributions.
To apply for these and other positions with IP Pathways, please send your salary requirements, references and resume to .
Company Overview
IP Pathways, Leading the Data Center Revolution , provides solutions that help customers modernize their data center infrastructures through virtualization; embrace mobility by delivering desktops, applications and data to any device, anywhere and at any time; optimize Microsoft applications such as Microsoft Exchange and Lync; protect their data and implement business continuity strategies. The company's goal is to have happy customers, happy manufacturing partners and happy employees. IP Pathways' strategy is to architect and implement private cloud solutions that allow customers to leverage their existing IT infrastructure investments while embracing next generation virtualized data center technologies.
IP Pathways lives in the data center and specializes in the following areas of the IT environment: Data Storage, Server & Desktop Virtualization, Wired and Wireless Networking, Microsoft, Data Protection and Business Continuity of IT Systems.
IP Pathways represents leading Tier 1 manufacturers of IT hardware and software such as VMware, NetApp and Cisco, focuses on FlexPod(TM) for VMware cloud infrastructures and is a leading exert in VMware server and desktop virtualization solutions.
These are the core values that IP Pathways lives each day:
1. Do Whatever It Takes For The Customer
2. Be An Engineering Driven Organization
3. Associate With & Represent Only Best-In-Breed Technology Hardware & Software Solutions
4. Be A Leader In Technology Thought and Innovation
5. Become The Technical Expert In Whatever We Do
6. Embrace Face-to-Face Communication With Our Customers, Co-Workers and Vendors
7. Be Creative and Open-Minded
8. Be Passionate and Determined
9. Get In Over Your Head and Love Every Minute Of It
10. Build A Positive Team and Family SpiritEstimated Salary: $20 to $28 per hour based on qualifications.
IP Pathways
Description
The Technical Consultant position is a field engineering position in the company. This position is responsible for implementing the IP Pathways' technical product set and for providing technical expertise to the customer base. As a consultant, this position must also provide a high-level of professionalism and must process excellent soft skills in addition to technical skills. Beyond field implementations, this position is an escalation resource for the Support Engineering team and assists in providing customer support.
Common Responsibilities for this position include:
Always work to maintain a high-level of customer satisfaction
Always strive for continual improvement in everything we do
Field implementations of the company's technical product set
Provide technical support to customers as escalated by the Support Engineers
Includes participating in an on-call rotation
Provide technical assistance and mentoring for Support Engineers
Provide in-house peer training of product sets
Other duties as assigned
Minimum Requirements for this position include:
At least 5 - 7 years of experience implementing and supporting technology solutions
Experience with the following technologies as assigned
Enterprise storage systems
Virtualization technologies
Microsoft server operating systems
Microsoft server solutions including Exchange Server and SQL Server
Strong experience with VMware and Microsoft Active Directory design and troubleshooting are required
Excellent written and verbal communication skills
Excellent ability to multitask and maintain high-levels of quality
Must be able to work as a valued member in a team environment
Physical Requirements for this position include:
Ability to rack servers, switches and other datacenter equipment
Travel Requirements for this position include:
Responsible for field implementations
Average 50-60% travel/overnights during the work week
Vast majority of customers are within driving distance
Locations
IP Pathways has locations in Des Moines, Omaha and Kansas City. We are in search of candidates in Des Moines and Omaha.
Compensation and Benefits
Compensation is based on experience and incentives exist which reward overachievement. A full package of benefits exist including health, vision, life and retirement plan including matching contributions.
To apply for these and other positions with IP Pathways, please send your salary requirements, references and resume to .
Company Overview
IP Pathways, Leading the Data Center Revolution , provides solutions that help customers modernize their data center infrastructures through virtualization; embrace mobility by delivering desktops, applications and data to any device, anywhere and at any time; optimize Microsoft applications such as Microsoft Exchange and Lync; protect their data and implement business continuity strategies. The company's goal is to have happy customers, happy manufacturing partners and happy employees. IP Pathways' strategy is to architect and implement private cloud solutions that allow customers to leverage their existing IT infrastructure investments while embracing next generation virtualized data center technologies.
IP Pathways lives in the data center and specializes in the following areas of the IT environment: Data Storage, Server & Desktop Virtualization, Wired and Wireless Networking, Microsoft, Data Protection and Business Continuity of IT Systems.
IP Pathways represents leading Tier 1 manufacturers of IT hardware and software such as VMware, NetApp and Cisco, focuses on FlexPod(TM) for VMware cloud infrastructures and is a leading exert in VMware server and desktop virtualization solutions.
These are the core values that IP Pathways lives each day:
1. Do Whatever It Takes For The Customer
2. Be An Engineering Driven Organization
3. Associate With & Represent Only Best-In-Breed Technology Hardware & Software Solutions
4. Be A Leader In Technology Thought and Innovation
5. Become The Technical Expert In Whatever We Do
6. Embrace Face-to-Face Communication With Our Customers, Co-Workers and Vendors
7. Be Creative and Open-Minded
8. Be Passionate and Determined
9. Get In Over Your Head and Love Every Minute Of It
10. Build A Positive Team and Family SpiritEstimated Salary: $20 to $28 per hour based on qualifications.
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