Senior Manager - IT Program Management & QA
Company Name:
Union Pacific
Description
This position is responsible for managing the budget, testing, quality assurance, and management oversight of projects in Financial Systems and the SAP groups. In addition, this position has responsibility for all standards, metrics, change readiness, training, and testing, project management of upgrades, and scheduling of projects in the SAP landscape. As SAP's footprint at Union Pacific grows, managing standards between HR, Finance, Engineering, and Intermodal groups is critical since SAP is an enterprise system. This team will ensure business partner success in using the SAP system.
Accountabilities
Manage a team of 6 direct reports with responsibility for support team focus on project management, standard work, and quality assurance processes in Financial Systems and SAP teams
Oversee writing AFE's, adherence to budgets, manage schedules for test cycles, training and implementations, and ensure project methodology is followed for 4-5 capital projects with spend of 10MM per year. Current projects include all or parts of the CAS rewrite, HANA, VB6 obsolescence, Intermodal Equipment Maintenance (IEM), and PeopleSoft Replacement projects
Benchmark and implement SAP Testing Center of Excellence including automated scripts for all critical support processes, and ensure use of automated recording tools for Capital projects going forward
Lead and direct the organizational change management efforts with a goal of organizational adoption of SAP processes. This includes communication, change readiness, training, security, script testing for trial cutovers, and automated testing for SAP Capital and Business Partner funded projects including current projects: Intermodal Equipment Maintenance, Prophecy (PG3), Travel Enhancements, and Leasing.
50,000 employees and 1,000 retirees use SAP's portal each year. This team will manage the data visible to these groups online and ensure a good user experience. Continual enhancements to usability will be implemented ongoing
Continually review and audit Capital project teams to ensure standard work, high quality, and disciplined approach for project implementations including project preparation, blueprinting, realization, cutover, and smooth transition into support
Create a Usability strategy for SAP support and implement new products into existing support using Personas and Fiori tools
Manage vendor relationships with related SAP products/vendors including Panaya, Ancile, Hayes Technologies, Worksoft, and ASUG
Lead functional team to ensure good working relationships with business partners to ensure delivery and maintenance of technology are consistent with business requirements and timelines
SAP support has more than 10 work areas and 10 sub-systems of support, while Financial Systems has more than 50 systems. This team ensures business analysts and technical developers are trained and have tools needed to apply changes in the landscape using standard work templates
Measure and monitor team efficiencies and define new processes for continuous improvement
Produce monthly metrics for SAP and Financial Systems to track volume of work, trends, and to track progress on promised deliverables
Work closely with Back End Reporting, Basis, and Technology teams to further support success of SAP at UP
Collaborate with architects to ensure enterprise standards are followed
Build highly productive teams through excellent leadership, coaching, and recognition
Ensure system availability meets or exceeds service level agreement for support activities
Engage in Infrastructure upgrades for communicating and training changes as well as to managing the internal projects for HR Support Pack and Enhancement Packs
Manage SAP annual budget, Capital Projects Budgets, and assist in Project Management of projects where needed
Manage the SAP online presence including SAP Portal static content and training materials and automated simulation training for highly visibility/used processes
Work with project teams to create documentation, training materials (BPP?s) and deliver simulations, as well as delivering Instructor-led content
Manage the tools used for Support and Project teams including SAP Project Hub, Quality Center, and Quickr
Develop and provide training and one-steps for support and project team members of all SAP standards, ASAP Methodology, and project tools
Qualifications
A Bachelor Degree in Computer Science, Management Information Systems or related field
A post-graduate degree (MBA, JD, etc.) or higher
10 year(s) experience in Information Technology including project management, applications development experience.
5 year(s) experience / knowledge in a management / professional position including employee management and oversigt of onshore/offshore support teams
Advanced communication skills including ability to act as liaison between various IT teams and business partners to ensure successful delivery of projects
Department
Union Pacific, a Fortune 200 company, is a leader in developing and applying new technology to efficiently move freight in a safe and environmentally friendly manner. Technological advances in freight cars, locomotives, track and communications have enabled Union Pacific to continue to be on the leading edge of the transportation industry. UP's success is built on one of the most advanced networks, consisting of voice, video, radio fiber optics, microwave, internet and data communications.
Company
Union Pacific is one of America's premier transportation and logistics companies, linking 23 states in the western two-thirds of the country and serving many of the fastest-growing U.S. cities. Generations of Americans have built successful careers at Union Pacific and in the process, they've helped build a nation - delivering lumber for our homes, food for our tables, energy for our power plants and the countless raw materials and finished goods that supply the American way of life.
Location: Omaha, NE
Closing Date: 11-16-2014Estimated Salary: $20 to $28 per hour based on qualifications.
Union Pacific
Description
This position is responsible for managing the budget, testing, quality assurance, and management oversight of projects in Financial Systems and the SAP groups. In addition, this position has responsibility for all standards, metrics, change readiness, training, and testing, project management of upgrades, and scheduling of projects in the SAP landscape. As SAP's footprint at Union Pacific grows, managing standards between HR, Finance, Engineering, and Intermodal groups is critical since SAP is an enterprise system. This team will ensure business partner success in using the SAP system.
Accountabilities
Manage a team of 6 direct reports with responsibility for support team focus on project management, standard work, and quality assurance processes in Financial Systems and SAP teams
Oversee writing AFE's, adherence to budgets, manage schedules for test cycles, training and implementations, and ensure project methodology is followed for 4-5 capital projects with spend of 10MM per year. Current projects include all or parts of the CAS rewrite, HANA, VB6 obsolescence, Intermodal Equipment Maintenance (IEM), and PeopleSoft Replacement projects
Benchmark and implement SAP Testing Center of Excellence including automated scripts for all critical support processes, and ensure use of automated recording tools for Capital projects going forward
Lead and direct the organizational change management efforts with a goal of organizational adoption of SAP processes. This includes communication, change readiness, training, security, script testing for trial cutovers, and automated testing for SAP Capital and Business Partner funded projects including current projects: Intermodal Equipment Maintenance, Prophecy (PG3), Travel Enhancements, and Leasing.
50,000 employees and 1,000 retirees use SAP's portal each year. This team will manage the data visible to these groups online and ensure a good user experience. Continual enhancements to usability will be implemented ongoing
Continually review and audit Capital project teams to ensure standard work, high quality, and disciplined approach for project implementations including project preparation, blueprinting, realization, cutover, and smooth transition into support
Create a Usability strategy for SAP support and implement new products into existing support using Personas and Fiori tools
Manage vendor relationships with related SAP products/vendors including Panaya, Ancile, Hayes Technologies, Worksoft, and ASUG
Lead functional team to ensure good working relationships with business partners to ensure delivery and maintenance of technology are consistent with business requirements and timelines
SAP support has more than 10 work areas and 10 sub-systems of support, while Financial Systems has more than 50 systems. This team ensures business analysts and technical developers are trained and have tools needed to apply changes in the landscape using standard work templates
Measure and monitor team efficiencies and define new processes for continuous improvement
Produce monthly metrics for SAP and Financial Systems to track volume of work, trends, and to track progress on promised deliverables
Work closely with Back End Reporting, Basis, and Technology teams to further support success of SAP at UP
Collaborate with architects to ensure enterprise standards are followed
Build highly productive teams through excellent leadership, coaching, and recognition
Ensure system availability meets or exceeds service level agreement for support activities
Engage in Infrastructure upgrades for communicating and training changes as well as to managing the internal projects for HR Support Pack and Enhancement Packs
Manage SAP annual budget, Capital Projects Budgets, and assist in Project Management of projects where needed
Manage the SAP online presence including SAP Portal static content and training materials and automated simulation training for highly visibility/used processes
Work with project teams to create documentation, training materials (BPP?s) and deliver simulations, as well as delivering Instructor-led content
Manage the tools used for Support and Project teams including SAP Project Hub, Quality Center, and Quickr
Develop and provide training and one-steps for support and project team members of all SAP standards, ASAP Methodology, and project tools
Qualifications
A Bachelor Degree in Computer Science, Management Information Systems or related field
A post-graduate degree (MBA, JD, etc.) or higher
10 year(s) experience in Information Technology including project management, applications development experience.
5 year(s) experience / knowledge in a management / professional position including employee management and oversigt of onshore/offshore support teams
Advanced communication skills including ability to act as liaison between various IT teams and business partners to ensure successful delivery of projects
Department
Union Pacific, a Fortune 200 company, is a leader in developing and applying new technology to efficiently move freight in a safe and environmentally friendly manner. Technological advances in freight cars, locomotives, track and communications have enabled Union Pacific to continue to be on the leading edge of the transportation industry. UP's success is built on one of the most advanced networks, consisting of voice, video, radio fiber optics, microwave, internet and data communications.
Company
Union Pacific is one of America's premier transportation and logistics companies, linking 23 states in the western two-thirds of the country and serving many of the fastest-growing U.S. cities. Generations of Americans have built successful careers at Union Pacific and in the process, they've helped build a nation - delivering lumber for our homes, food for our tables, energy for our power plants and the countless raw materials and finished goods that supply the American way of life.
Location: Omaha, NE
Closing Date: 11-16-2014Estimated Salary: $20 to $28 per hour based on qualifications.
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