Enterprise Systems Technician
Company Name:
West Corporation
Responsible for providing assistance to customers needing to resolve problems with their computer systems in an enterprise and multi-site infrastructure by answering service requests; work with customer to determine nature of problem then follow the problem until final resolution; perform daily equipment checks to ensure equipment is functioning properly; monitor enterprise system functions and activities.
Education
High school diploma or GED required. Associate's degree in computer science, MIS, or a related field is preferred
Experience
Minimum of one year experience in a technical support services or customer service environment required, preferably in a corporate environment
Technical
Minimum one year of PC hardware, Windows operating systems, DOS, PC/LAN environment, monitoring systems and tools required.
Minimum one year of corporate applications and systems preferred
Other
Microsoft Certified Professional (MCP) or other Information Technology certifications preferred
Basic knowledge of Excel, Word and Outlook required Ability to respond to incidents 24x7 on a rotating basis
At West, Make the Connection is more than just a saying; it's a way of life. In fact, we make the connection over seven million times per day through cutting edge solutions that support our clients' critical communications. However, these solutions only go as far as the people behind them. This is why West is dedicated to hiring passionate people who have the talent and desire to succeed. If that describes you, then it 's time for you to make the connection and apply on-line today!
Applications will be accepted through 11/10/2014.
EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans
Don't forget to join our online talent community and Like West Careers on Facebook to receive updates about exciting opportunities and network with other West employees!
Job: Technical
Organization: Enterprise Corp Services USA
Title: Enterprise Systems Technician
Location: Nebraska-Omaha
Requisition ID: 103212 Estimated Salary: $20 to $28 per hour based on qualifications.
West Corporation
Responsible for providing assistance to customers needing to resolve problems with their computer systems in an enterprise and multi-site infrastructure by answering service requests; work with customer to determine nature of problem then follow the problem until final resolution; perform daily equipment checks to ensure equipment is functioning properly; monitor enterprise system functions and activities.
Education
High school diploma or GED required. Associate's degree in computer science, MIS, or a related field is preferred
Experience
Minimum of one year experience in a technical support services or customer service environment required, preferably in a corporate environment
Technical
Minimum one year of PC hardware, Windows operating systems, DOS, PC/LAN environment, monitoring systems and tools required.
Minimum one year of corporate applications and systems preferred
Other
Microsoft Certified Professional (MCP) or other Information Technology certifications preferred
Basic knowledge of Excel, Word and Outlook required Ability to respond to incidents 24x7 on a rotating basis
At West, Make the Connection is more than just a saying; it's a way of life. In fact, we make the connection over seven million times per day through cutting edge solutions that support our clients' critical communications. However, these solutions only go as far as the people behind them. This is why West is dedicated to hiring passionate people who have the talent and desire to succeed. If that describes you, then it 's time for you to make the connection and apply on-line today!
Applications will be accepted through 11/10/2014.
EEO/AAP Employer-Minorities/Women/Disabled/Protected Veterans
Don't forget to join our online talent community and Like West Careers on Facebook to receive updates about exciting opportunities and network with other West employees!
Job: Technical
Organization: Enterprise Corp Services USA
Title: Enterprise Systems Technician
Location: Nebraska-Omaha
Requisition ID: 103212 Estimated Salary: $20 to $28 per hour based on qualifications.
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