Technical Manager Compliance
Company Name:
First Data
# Job Description
This positon will require heavy involvement with all internal and external Pin Debit Network related functions. Review/Monitor all critical path application systems to ensure there are no negative impacts to fee calculations and/or network routings, front end authorizations, merchant billing processing and data repositories. Addresses all daily merchant and business related issues. Responsible for validation, approval or rejection of test results to system changes or enhancements whether fee related, format related, product compliance or Debit Network required. Identify root cause and assist with the resolution of issues which result in interchange loss to either FDC or our merchants, as well as adverse impacts to merchant billing, authorization related, data integrity items and debit network related items. Review all business project requirements. Prepare UAT test scripts and deliverables documents for business units for associated projects. Review test data for accuracy of requirements and compliance. Provide sign-off of testing requirements. Conduct/attend conference calls pertaining to all projects and release changes, implementation and post implementation support. Provide issues logs and updates regarding release changes and projects where applicable. Involvement with, and support of all internal department automated processes.
# Candidate Requirements
Minimum 3-5 years card brand/network industry experience, including 1-2 years compliance experience in a large organization. Solid analytical, problem solving and negotiating skills. Proven problem solving skills from problem assessment to solution selection. Ability to identify alternatives and make contingency plans.
Capacity to embrace change and quickly adapt to new situations, changes in direction and altering priorities. Ability to handle multiple initiatives and assignments. Knowledge of product/software development processes.
Effective written and oral communication skills and the ability to present succinctly in a variety of internal and external communication settings and styles.
Comprehensive knowledge of FDC product offerings and a broad network of contacts.
Demonstrable PC skills, including flowcharting, word processing, spreadsheet and presentation software (MS Office),Service Desk, and TSO/Mainframe. Subject matter expertise in multiple settlement, compliance, and/or accuracy and detailed problem solving practices are essential in this role.
Extensive knowledge of Debit Network brand processing regulations as well as Fee programs, Network compliance and a knowledgeable understanding of network file formats and specifications.
High level of business knowledge of more than one processing platform's settlement, compliance, and/or systems (including inputs, core processes, outputs, and issue resolution process)
High level technical knowledge from a business perspective of IT programs and processes on one or more processing platforms across one or more topic areas.
Experience as testing manager and or Quality assurance tester a plus. Testing simulator experience for creation of baseline and modified test cases also considered a plus.
# Preferred Qualifications
Bachelor's degree required. Five plus years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues. May require minimum of 3 years experience in a management/supervisory position. Understanding of retail/commercial financial products/services. Knowledge of First Data's products, platforms, systems and operational areas. Minimum of 3 to 5 years experience preferred in any of the following: Bank Secrecy Act, anti-money laundering compliance, general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices. Proven track record of complex problem solving and decision-making ability. Strong analytical skills. Effective leader and team player. Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results. Effective communicator, verbally and in writing.
Requisition No.: 31781BR
Country: United States
State: Nebraska
City: Omaha
Primary Location Address: OMAHA-6902 Pine Street (4475)
Job Function: Finance & Accounting
Worker Type: Regular Employee
Full/Part Time: Full-Time
Shift Type: Days
Hours per Week: 40+
Work Days: M-F
Posting Currency: USD
Posting Range: 43000-100000
Manager Level: L3: Middle Mgmt/Sr. ProfessionEstimated Salary: $20 to $28 per hour based on qualifications.
First Data
# Job Description
This positon will require heavy involvement with all internal and external Pin Debit Network related functions. Review/Monitor all critical path application systems to ensure there are no negative impacts to fee calculations and/or network routings, front end authorizations, merchant billing processing and data repositories. Addresses all daily merchant and business related issues. Responsible for validation, approval or rejection of test results to system changes or enhancements whether fee related, format related, product compliance or Debit Network required. Identify root cause and assist with the resolution of issues which result in interchange loss to either FDC or our merchants, as well as adverse impacts to merchant billing, authorization related, data integrity items and debit network related items. Review all business project requirements. Prepare UAT test scripts and deliverables documents for business units for associated projects. Review test data for accuracy of requirements and compliance. Provide sign-off of testing requirements. Conduct/attend conference calls pertaining to all projects and release changes, implementation and post implementation support. Provide issues logs and updates regarding release changes and projects where applicable. Involvement with, and support of all internal department automated processes.
# Candidate Requirements
Minimum 3-5 years card brand/network industry experience, including 1-2 years compliance experience in a large organization. Solid analytical, problem solving and negotiating skills. Proven problem solving skills from problem assessment to solution selection. Ability to identify alternatives and make contingency plans.
Capacity to embrace change and quickly adapt to new situations, changes in direction and altering priorities. Ability to handle multiple initiatives and assignments. Knowledge of product/software development processes.
Effective written and oral communication skills and the ability to present succinctly in a variety of internal and external communication settings and styles.
Comprehensive knowledge of FDC product offerings and a broad network of contacts.
Demonstrable PC skills, including flowcharting, word processing, spreadsheet and presentation software (MS Office),Service Desk, and TSO/Mainframe. Subject matter expertise in multiple settlement, compliance, and/or accuracy and detailed problem solving practices are essential in this role.
Extensive knowledge of Debit Network brand processing regulations as well as Fee programs, Network compliance and a knowledgeable understanding of network file formats and specifications.
High level of business knowledge of more than one processing platform's settlement, compliance, and/or systems (including inputs, core processes, outputs, and issue resolution process)
High level technical knowledge from a business perspective of IT programs and processes on one or more processing platforms across one or more topic areas.
Experience as testing manager and or Quality assurance tester a plus. Testing simulator experience for creation of baseline and modified test cases also considered a plus.
# Preferred Qualifications
Bachelor's degree required. Five plus years of relevant experience in complex retail/consumer financial services/payment services organizations with multiple financial products, or a regulatory agency or law firm involving payment services compliance issues. May require minimum of 3 years experience in a management/supervisory position. Understanding of retail/commercial financial products/services. Knowledge of First Data's products, platforms, systems and operational areas. Minimum of 3 to 5 years experience preferred in any of the following: Bank Secrecy Act, anti-money laundering compliance, general compliance and/or risk-based compliance, yielding a comprehensive understanding of technology and best practices. Proven track record of complex problem solving and decision-making ability. Strong analytical skills. Effective leader and team player. Must be a strong, decisive, bottom-line and action-oriented manager of people and projects, who can obtain results. Effective communicator, verbally and in writing.
Requisition No.: 31781BR
Country: United States
State: Nebraska
City: Omaha
Primary Location Address: OMAHA-6902 Pine Street (4475)
Job Function: Finance & Accounting
Worker Type: Regular Employee
Full/Part Time: Full-Time
Shift Type: Days
Hours per Week: 40+
Work Days: M-F
Posting Currency: USD
Posting Range: 43000-100000
Manager Level: L3: Middle Mgmt/Sr. ProfessionEstimated Salary: $20 to $28 per hour based on qualifications.
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