Sr Implementation Analyst
Company Name:
First Data
Requisition No. 39711BR
Job Title Sr Implementation Analyst
About First Data First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small.
Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STAR PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheck Electronic Check Acceptance Services, MoneyNetwork Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STAR CertiflashSM Solutions, and more.
First Data. Beyond the Transaction.
Business Segment Overview First Data'sFinancial Servicesbusiness is a leading provider of payment solutions, processing more than 12 billion issuer transactions annually for our 738 million card accounts on file. First Data, together with our STAR Network, has relationships with more than 4,000 financial institutions.
We help financial institutions simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: credit, debit and prepaid card processing; STAR Network solutions; internet banking and bill payment solutions; plus a wide variety of enhanced services, such as data and analytics, loyalty solutions, fraud and risk management, customer contact solutions, and mobile banking services.
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Job Description The Sr. Implementation Analyst acts as a liaison between First Data and Clients on client implementations, projects and/or conversions for small/medium and at times large complex implementations. Develops, coordinates, and executes project plans, task schedules and resource activities to ensure on-time and effective project delivery. Interface with other First Data departments to generate and offer appropriate solutions. Interprets and communicates First Data services and First Data products to clients, sales, and vendors. At times will be responsible for gathering client requirements for software development that will support the client implementations, projects and/or conversions. Provides client consultative input on First Data product and system features.
Job Specific Responsibilities
Act as a liaison between First Data and Clients on client implementations, projects and/or conversions for small/medium and attimes large complex implementations.
Develops, coordinates, and executes projectplans, task schedules and resource activities to ensure on-time and effective project delivery. Identifies opportunities to streamline procedures, enhance revenue and improve productefficiency.
Interface with other First Data departments to generate and offer appropriate solutions. Interprets and communicates First Data services and First Data products to clients, sales, and vendors.
At times will be responsible for gathering client requirements for software development that will support the client implementations, projects and/or conversions.
Provides client consultative input on First Data product and system features.
Develops, directs, and manages medium to large size projects with medium level of complexity, using standard project methodology.
Performs business systems analysis, cost benefit analysis, functional analysis, operational reviews, testing, training, and delivery of product start-ups, deconversions, transfers, new system features and product enhancements. Provides support and direction to team members, Project Analysts, vendors, and appropriate First Data departments. Identifies opportunities to streamline procedures, enhance revenue, and improve product efficiency.
Follows the established Project Methodology to ensure timely, cost effective delivery of all projects and minimizes First Data and First Data clientbase liability exposure.
Candidate Requirements
Business to business customer service experience
Associates degree or equivalent work experience
Ability to handle multiple tasks in a fast paced environment
Strong written and verbal communication skills
Ability to interface with all levels of management and staff (internal/external) in a professional manner
Must be self-motivated and have the ability to follow through on issue resolution with minimal supervision
Broad knowledge of the payment processing industry
Knowledge of internal systems preferred
Knowledge of MS Office applications (i.e. Word, Excel and PowerPoint)
Three to five years of First Data merchant experience preferred
One to three years of First Data conversion/transfer experience and knowledge of the First Data conversion/transfer process is preferred
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Location UNITED STATES-NE-OMAHA
Country United States
State Nebraska
City Omaha
Primary Location Address OMAHA-7302 - 7330 Pacific Street (1123)
Job Function Project Management
Worker Type Regular Employee
Full/Part Time Full-Time
Shift Type Days
Hours per Week 40
Work Days Monday - Friday
Posting Currency USD
EEO Statement to display on Gateway>EEO Statement to display on Gateway EEO Statement to display on Gateway>First Data is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled)
Manager Level L2: Supervisory / Professional
Contact
Careers
First
Data Privacy & Legal
Sitemap
2009-2011First Data Corporation. All rights reserved.Estimated Salary: $20 to $28 per hour based on qualifications.
First Data
Requisition No. 39711BR
Job Title Sr Implementation Analyst
About First Data First Data is a leading provider of payment solutions for financial institutions and merchants around the world. With over 42 Billion merchant transactions annually and nearly 750 Million credit/debit cards on file, First Data powers the payments value chain in over 80 countries across the globe. We are proud of our extensive customer relationships supporting over 7,000 financial institutions and the largest merchant distribution network in the industry with over 1,200 partners servicing merchants large and small.
Our 25,000 employees are industry experts helping businesses simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: Credit and Debit card issuing and acquiring, STAR PIN-Debit Network, Point of Sale Terminals and deployment services via our subsidiary, TASQ Technology, Gift Card and Loyalty Solutions, TeleCheck Electronic Check Acceptance Services, MoneyNetwork Payroll Distribution, eCommerce and online banking solutions, world-class security services like our new TransArmorsm STAR CertiflashSM Solutions, and more.
First Data. Beyond the Transaction.
Business Segment Overview First Data'sFinancial Servicesbusiness is a leading provider of payment solutions, processing more than 12 billion issuer transactions annually for our 738 million card accounts on file. First Data, together with our STAR Network, has relationships with more than 4,000 financial institutions.
We help financial institutions simplify payment processing and improve the customer experience with our broad portfolio of solutions, including: credit, debit and prepaid card processing; STAR Network solutions; internet banking and bill payment solutions; plus a wide variety of enhanced services, such as data and analytics, loyalty solutions, fraud and risk management, customer contact solutions, and mobile banking services.
> >
Job Description The Sr. Implementation Analyst acts as a liaison between First Data and Clients on client implementations, projects and/or conversions for small/medium and at times large complex implementations. Develops, coordinates, and executes project plans, task schedules and resource activities to ensure on-time and effective project delivery. Interface with other First Data departments to generate and offer appropriate solutions. Interprets and communicates First Data services and First Data products to clients, sales, and vendors. At times will be responsible for gathering client requirements for software development that will support the client implementations, projects and/or conversions. Provides client consultative input on First Data product and system features.
Job Specific Responsibilities
Act as a liaison between First Data and Clients on client implementations, projects and/or conversions for small/medium and attimes large complex implementations.
Develops, coordinates, and executes projectplans, task schedules and resource activities to ensure on-time and effective project delivery. Identifies opportunities to streamline procedures, enhance revenue and improve productefficiency.
Interface with other First Data departments to generate and offer appropriate solutions. Interprets and communicates First Data services and First Data products to clients, sales, and vendors.
At times will be responsible for gathering client requirements for software development that will support the client implementations, projects and/or conversions.
Provides client consultative input on First Data product and system features.
Develops, directs, and manages medium to large size projects with medium level of complexity, using standard project methodology.
Performs business systems analysis, cost benefit analysis, functional analysis, operational reviews, testing, training, and delivery of product start-ups, deconversions, transfers, new system features and product enhancements. Provides support and direction to team members, Project Analysts, vendors, and appropriate First Data departments. Identifies opportunities to streamline procedures, enhance revenue, and improve product efficiency.
Follows the established Project Methodology to ensure timely, cost effective delivery of all projects and minimizes First Data and First Data clientbase liability exposure.
Candidate Requirements
Business to business customer service experience
Associates degree or equivalent work experience
Ability to handle multiple tasks in a fast paced environment
Strong written and verbal communication skills
Ability to interface with all levels of management and staff (internal/external) in a professional manner
Must be self-motivated and have the ability to follow through on issue resolution with minimal supervision
Broad knowledge of the payment processing industry
Knowledge of internal systems preferred
Knowledge of MS Office applications (i.e. Word, Excel and PowerPoint)
Three to five years of First Data merchant experience preferred
One to three years of First Data conversion/transfer experience and knowledge of the First Data conversion/transfer process is preferred
> >
Location UNITED STATES-NE-OMAHA
Country United States
State Nebraska
City Omaha
Primary Location Address OMAHA-7302 - 7330 Pacific Street (1123)
Job Function Project Management
Worker Type Regular Employee
Full/Part Time Full-Time
Shift Type Days
Hours per Week 40
Work Days Monday - Friday
Posting Currency USD
EEO Statement to display on Gateway>EEO Statement to display on Gateway EEO Statement to display on Gateway>First Data is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled)
Manager Level L2: Supervisory / Professional
Contact
Careers
First
Data Privacy & Legal
Sitemap
2009-2011First Data Corporation. All rights reserved.Estimated Salary: $20 to $28 per hour based on qualifications.
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