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Customer Experience Manager

Company Name:
Celebrity Staff
Are you a social media marketing / public relations manager looking to provide marketing and customer retention strategies? Then come join this national company head quartered right here in Omaha! This social media marketing / public relations manager will manage the social media marketing for the corporate office as well as educate and train franchise owners on marketing strategies. The social media marketing / public relations manager will also oversee customer satisfaction and act as an advocate for customer experience within the company. It is important that this social media marketing / public relations manager has strong written and oral communication skills to accurately represent the brand and the customers.
Social media marketing / public relations manager responsibilities:
- Oversee social media outlets/strategy and public relations for the company
- Maximize brand awareness by working with outside vendors and internal personnel
- Educate satellite location owners on social media and marketing technology
- Manage company's online reputation and respond and act upon per company guidelines
- Serve as customer advocate within the company
Social media marketing / public relations manager requirements:
- Bachelor's degree in marketing, public relations, communications or journalism; MBA preferred
- 5+ years experience in public relations, corporate communication, or marketing
- Customer experience/care management preferred
Take advantage of the comprehensive benefits package and competitive salary this social media marketing / public relations manager role offers.
To be considered for this social media marketing / public relations manager opportunity, simply click apply and attach your resume. If you have questions, contact Celebrity Staff at (402) 938-2000.

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