Customer Service Representative
Window Wares, Inc.
Window Wares, Inc.
Omaha, NE Omaha, NE Full-time Full-time $17 - $19 an hour $17 - $19 an hour Our company is seeking additions to our customer care team.
Join our friendly staff and become a respected and appreciated member of our work force! We offer an impressive working environment and great benefits! CUSTOMER SERVICE RESPONSIBILITIES Maintain a positive, empathetic, and professional attitude toward customers at all times Respond promptly to customer queries and concerns Acknowledge and resolve customer complaints with a calm, patient, and reassuring manner Ensure customer satisfaction with understanding and follow-up resolution Acquire detailed product knowledge about our company Process orders and requests, answer questions, and provide information about our products Maintain written documentation of customer interactions Answer phone calls and emails and apply excellent troubleshooting skills if necessary Provide timely and understanding assistance that keeps customers' needs at the forefront of every interaction Contribute to team effort by accomplishing results as needed WORK HOURS 8:
00 a.
m.
-4:
30 p.
m.
QUALIFICATIONS Polite and friendly communication skills Quick learner Problem solving ability Documentation skills Phone skills Listening skills Multi-tasking EDUCATION AND EXPERIENCE High school graduate Computer skills Customer service experience preferred' Job Type:
Full-time Pay:
$17.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Window Wares, Inc.
Omaha, NE Omaha, NE Full-time Full-time $17 - $19 an hour $17 - $19 an hour Our company is seeking additions to our customer care team.
Join our friendly staff and become a respected and appreciated member of our work force! We offer an impressive working environment and great benefits! CUSTOMER SERVICE RESPONSIBILITIES Maintain a positive, empathetic, and professional attitude toward customers at all times Respond promptly to customer queries and concerns Acknowledge and resolve customer complaints with a calm, patient, and reassuring manner Ensure customer satisfaction with understanding and follow-up resolution Acquire detailed product knowledge about our company Process orders and requests, answer questions, and provide information about our products Maintain written documentation of customer interactions Answer phone calls and emails and apply excellent troubleshooting skills if necessary Provide timely and understanding assistance that keeps customers' needs at the forefront of every interaction Contribute to team effort by accomplishing results as needed WORK HOURS 8:
00 a.
m.
-4:
30 p.
m.
QUALIFICATIONS Polite and friendly communication skills Quick learner Problem solving ability Documentation skills Phone skills Listening skills Multi-tasking EDUCATION AND EXPERIENCE High school graduate Computer skills Customer service experience preferred' Job Type:
Full-time Pay:
$17.
00 - $19.
00 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Experience level:
3 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Office Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
