Inbound Call Center Representative- No sales required! Community, Social Services & Nonprofit - Omaha, NE at Geebo

Inbound Call Center Representative- No sales required!

4.
3 Omaha, NE Omaha, NE Full-time Full-time From $17.
15 an hour From $17.
15 an hour 1 day ago 1 day ago 1 day ago Hire the Smile and Train the Skills - Inbound Member Support Representative must reside in Nebraska or Iowa to qualify.
Work from Home program available.
It's a new year! Things are heating up and there's no better time than now to join the RPR family.
We're a real estate tech platform looking for team players who take pride in providing world-class customer service.
If you're the type who welcomely embraces new technology and wants to work for a company that will grow with you-we need to have a chat with you ASAP.
RPR offers amazing benefits and competitive compensation, all in a casual office environment.
This is an exciting and rewarding opportunity that plays a vital role in the success of our company.
The cherry on top? RPR also offers a work from home program for those who qualify.
(Pajamas optional).
Realtors Property Resource (RPR) is a wholly owned subsidiary of the National Association of REALTORS (NAR).
It's headquartered in Chicago, IL with its Customer Support Center located in Omaha, NE.
RPR was created by NAR for the sole purpose of providing REALTORS a platform with the data they need to meet the demands of their clients.
The platform provides comprehensive property data, powerful analytics and dynamic reports.
RPR is seeking a candidate who is reliable, energetic, self-motivated, versatile and customer-focused.
Basically, an inbound customer service rockstar.
This position requires our representatives to utilize all of their resources to provide RPR users with a top-notch level of experience.
Job Duties Include:
Take Inbound Interactions ranging from calls, IM chats and emails Use CRM software to document all interactions Answer user inquiries in a timely manner Provide users with detailed tutorials regarding navigating the RPR website and mobile application Troubleshoot issues users may encounter Escalate tickets, when necessary, for further research and resolution Collaborate with management teams to stay updated on new products and services, and policies Engage with members in a friendly and professional manner while actively listening to their concerns Offer support and solutions to customers in accordance with the company's customer service policies Any other job duties assigned per management team Skills and
Qualifications:
Call Center experience ideal, but not required Real estate knowledge helpful, but not required Strong organizational, problem solving, and analytical skills Customer Service background Bilingual/Spanish is a plus Computer proficient Detail oriented Team player Communication skills Knowledge retention
Benefits:
Competitive wages Health Insurance (Medical, Dental, Vision) on first day of employment Matching 401(K) Paid time off (Vacation and Sick Days) Wellness program 2 Week paid training Schedule:
Full-Time 40 hrs.
a week Monday thru Friday.
Various shifts available Sound good? What are you waiting for? Click apply! We look forward to hearing from you.
Benefit Conditions:
Only full-time employees eligible Work from home option available, if eligible Communication method(s) used:
Email, Phone, Chat Work Remotely:
Yes, if eligible and meet qualifications after a certain period Job Type:
Full-time / Part-time Salary:
Up to $17.
15/ hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift:
8 hour shift Day shift Weekly day range:
Mon- Friday Various shifts available Education:
High school or equivalent (Required)
Experience:
Customer Service:
1 year (Preferred) Work Location:
Omaha office with remote work option Job Type:
Full-time Pay:
From $17.
15 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Tuition reimbursement Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Supplemental pay types:
Bonus opportunities Education:
High school or equivalent (Required) Shift availability:
Day Shift (Preferred) Ability to Commute:
Omaha, NE 68144 (Preferred) Work Location:
Hybrid remote in Omaha, NE 68144.
Estimated Salary: $20 to $28 per hour based on qualifications.

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