Laser Support Specialist
4.
0 Omaha, NE Omaha, NE Full-time Full-time $25 an hour $25 an hour Why Milan Laser Hair Removal? When you're an ambitious professional you want to work with the best.
Milan is currently the premier laser hair removal provider throughout the Midwest with plans to rapidly expand throughout the nation.
Because it's fun and progressive.
We're not like other companies where you're just a number.
We are seeking independent thinkers who can add true value to our team.
Because, benefits.
Milan will take care of you with paid vacation, 401k, full health, dental and vision.
Oh and free laser hair removal.
You won't find that at other corporate gigs.
Because, growing is good.
We're always expanding, improving and looking for people ready for a challenge.
Our team members learn the business from the inside-out and as our business grows, the opportunities abound.
Challenge accepted.
Position
Summary:
With more than 300
existing locations throughout 31 states and plans to expand throughout the nation, Milan is growing rapidly.
As part of this growth, we are looking for a Laser Technical Support professional to provide user support and customer service regarding our laser, Candela Gentlemax Pro to our clinic staff.
This individual will also troubleshoot problems and advise on the appropriate action, setup and repair coordination.
Status:
Full-time, 10 hour shifts, 4 day work week Compensation:
$25/hr Location:
Omaha, Nebraska Responsibilities Include:
Respond to requests for technical assistance in person, via phone, and other forms of communication with our clinic staff Collaborate with clinic staff and provide support and work through solutions for inquiries on issues with lasers Schedule and manage repairs with laser equipment Ability to collaborate with essential functional teams to provide appropriate solutions and quality assurance Managing and ordering laser inventory as needed Build strong relationships with clients reporting issues relating to our lasers Diagnose and resolve technical issues Research questions using available information resources Identify and escalate situations requiring urgent attention Maintain detailed records of all customer interactions and reported inquires from our clinic staff Inform management of recurring problems Stay up-to-date with new laser hair removal technologies and treatment protocols Requirements to be considered for this role are as follows:
High school diploma Technical background Working knowledge of fundamental operations of various machine equipment Related experience and training in troubleshooting and providing help desk support Key Skills:
Oral and written communication skills Willingness to learn Customer service orientation Problem analysis Problem-solving Adaptability Team interaction Planning and organizing Attention to detail Professional demeanor Benefits Include:
Employees and their spouse or legal partner receive free laser hair removal services Medical, dental, vision, disability and life insurance within 30 days Paid holidays 401k retirement plan eligibility available after 90 days EXCEPTIONAL work environment! All potential employees of Milan will be required to successfully pass a pre-employment background check prior to employment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other duties may be assigned.
Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Omaha, NE Omaha, NE Full-time Full-time $25 an hour $25 an hour Why Milan Laser Hair Removal? When you're an ambitious professional you want to work with the best.
Milan is currently the premier laser hair removal provider throughout the Midwest with plans to rapidly expand throughout the nation.
Because it's fun and progressive.
We're not like other companies where you're just a number.
We are seeking independent thinkers who can add true value to our team.
Because, benefits.
Milan will take care of you with paid vacation, 401k, full health, dental and vision.
Oh and free laser hair removal.
You won't find that at other corporate gigs.
Because, growing is good.
We're always expanding, improving and looking for people ready for a challenge.
Our team members learn the business from the inside-out and as our business grows, the opportunities abound.
Challenge accepted.
Position
Summary:
With more than 300
existing locations throughout 31 states and plans to expand throughout the nation, Milan is growing rapidly.
As part of this growth, we are looking for a Laser Technical Support professional to provide user support and customer service regarding our laser, Candela Gentlemax Pro to our clinic staff.
This individual will also troubleshoot problems and advise on the appropriate action, setup and repair coordination.
Status:
Full-time, 10 hour shifts, 4 day work week Compensation:
$25/hr Location:
Omaha, Nebraska Responsibilities Include:
Respond to requests for technical assistance in person, via phone, and other forms of communication with our clinic staff Collaborate with clinic staff and provide support and work through solutions for inquiries on issues with lasers Schedule and manage repairs with laser equipment Ability to collaborate with essential functional teams to provide appropriate solutions and quality assurance Managing and ordering laser inventory as needed Build strong relationships with clients reporting issues relating to our lasers Diagnose and resolve technical issues Research questions using available information resources Identify and escalate situations requiring urgent attention Maintain detailed records of all customer interactions and reported inquires from our clinic staff Inform management of recurring problems Stay up-to-date with new laser hair removal technologies and treatment protocols Requirements to be considered for this role are as follows:
High school diploma Technical background Working knowledge of fundamental operations of various machine equipment Related experience and training in troubleshooting and providing help desk support Key Skills:
Oral and written communication skills Willingness to learn Customer service orientation Problem analysis Problem-solving Adaptability Team interaction Planning and organizing Attention to detail Professional demeanor Benefits Include:
Employees and their spouse or legal partner receive free laser hair removal services Medical, dental, vision, disability and life insurance within 30 days Paid holidays 401k retirement plan eligibility available after 90 days EXCEPTIONAL work environment! All potential employees of Milan will be required to successfully pass a pre-employment background check prior to employment.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other duties may be assigned.
Equal Opportunity Employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
