Hotel Operations Supervisor
Lodging One Hospitality Lodging One Hospitality Omaha, NE Omaha, NE Full-time Full-time $20 - $22 an hour $20 - $22 an hour 8 days ago 8 days ago 8 days ago The Holiday Inn Express Hotel - Central Omaha is looking to add a dedicated, professional, service-oriented and employee-centric member to its leadership team! The primary purpose of the Operations/Front Office Supervisor is to provide an exceptional guest experience while ensuring all standard operating procedures pertinent to all hotel operational objectives (including brand and Lodging One Hospitality specific goals) are being followed.
This individual will have secondary oversight of and will be involved in operational procedures and/or supervision of other hotel departments including; food/beverage, housekeeping, and engineering.
The Hotel Operations Manager will be tasked with the following duties, responsibilities, and assignments:
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline when necessary.
Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate; Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining valuable relationships; Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner; Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; Perform or assist with cleaning duties as necessary ensuring the hotel is achieving stringent standards; Recommend and implement approved changes that could improve service and increase operational efficiency; Ability to serve as Manager on Duty and may be assigned to act as General Manager in his/her absence; Assists the hotel's General Manager with any and all duties, obligations, assignments or tasks as directed or needed.
Any and all other work as required to complete the primary purpose of the position.
Qualifications & Requirements Must possess superior customer service and employee relation skills.
Computer experience, general office machinery.
Flexible schedule (the hotel operates 24 hours per day/7 days per week) Previous hotel/hospitality experience preferred, but not mandatory.
Interested persons may submit their resume via Indeed or may apply in person to the hotel's General Manager:
Holiday Inn Express 8736 W Dodge Road, Omaha NE 68601 Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
40 - 45 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
10 hour shift 8 hour shift Day shift Evening shift Morning shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
This individual will have secondary oversight of and will be involved in operational procedures and/or supervision of other hotel departments including; food/beverage, housekeeping, and engineering.
The Hotel Operations Manager will be tasked with the following duties, responsibilities, and assignments:
Manage direct reports by ensuring Associates understand employment practices, recommending employment decisions and corrective action, supporting performance management, and implementing discipline when necessary.
Ensure that Associates are meeting guest needs and appropriately responding to any guest concerns and escalating as appropriate; Create a best-in-class guest experience by engaging with guests, providing friendly courteous service, anticipating guest needs, increasing guest loyalty, and maintaining valuable relationships; Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner; Ensure financial goals of the department and the hotel are being met by managing labor costs; controlling expenses for supplies and equipment, and determining revenue-driving initiatives; Perform or assist with cleaning duties as necessary ensuring the hotel is achieving stringent standards; Recommend and implement approved changes that could improve service and increase operational efficiency; Ability to serve as Manager on Duty and may be assigned to act as General Manager in his/her absence; Assists the hotel's General Manager with any and all duties, obligations, assignments or tasks as directed or needed.
Any and all other work as required to complete the primary purpose of the position.
Qualifications & Requirements Must possess superior customer service and employee relation skills.
Computer experience, general office machinery.
Flexible schedule (the hotel operates 24 hours per day/7 days per week) Previous hotel/hospitality experience preferred, but not mandatory.
Interested persons may submit their resume via Indeed or may apply in person to the hotel's General Manager:
Holiday Inn Express 8736 W Dodge Road, Omaha NE 68601 Job Type:
Full-time Pay:
$20.
00 - $22.
00 per hour Expected hours:
40 - 45 per week
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule:
10 hour shift 8 hour shift Day shift Evening shift Morning shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
