Customer Advocate Customer Service & Call Center - Omaha, NE at Geebo

Customer Advocate

Omaha, NE Omaha, NE Part-time Part-time From $17.
30 an hour From $17.
30 an hour 10 days ago 10 days ago 10 days ago This is a work onsite role.
$17.
30/hr.
to start
$500 hiring bonus after 90 days! Training starts Monday, November 6th (Monday - Thursday 3:
00pm - 8:
00pm) Are you positive and enjoy helping customers? Physicians Mutual is seeking positive, customer-focused Teleservice Representatives to place calls to current customers to assist them with questions regarding coverage, claim status, policy changes, and explain products and services available.
Responsibilities:
- Welcome new customers - Conduct outbound calls to customers to follow up questions regarding policy information - Provide excellent customer service by addressing customer inquiries and resolving issues - Maintain accurate and detailed records of customer interactions and feedback
Qualifications:
- Strong communication skills, both verbal and written - Excellent problem-solving abilities with a focus on customer satisfaction - Ability to analyze data and draw meaningful insights - Proven experience in a customer service or sales role is preferred - Ability to work independently and as part of a team Competitive Benefits! Excellent compensation with bonus potential College Assistance Program & Tuition Assistant Free on-site parking Paid training programs Paid vacations and paid holidays Dental and Vision benefit options, including health for part-time employees Fitness Facility Job Type:
Part-time Pay:
From $17.
30 per hour Expected hours:
20 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance Experience level:
Under 1 year Shift:
4 hour shift Evening shift Weekly day range:
No weekends Work setting:
In-person Ability to commute/relocate:
Omaha, NE 68131:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
Are you willing to work Monday - Thursday 3:
00pm - 8:
00pm Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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