Part-Time Customer Care Teleservices Representative
Omaha, NE Omaha, NE Part-time Part-time From $17.
30 an hour From $17.
30 an hour Regular hours:
8:
00AM - 12:
30PM Monday-Friday Training Hours:
8:
00AM-1:
00PM Monday-Friday (first month) $17.
30/hour Training Class Begins September 25, 2023 Physicians Mutual is seeking positive, customer-focused Teleservice Representatives to place calls to current customers to assist them with questions regarding coverage, claim status, policy changes, and explain products and services available.
Job
Qualifications:
High school diploma or its equivalent is required.
Direct customer service experience is preferred.
Ability to learn and retain working knowledge of Company products, insurance related procedures, and terminology.
Ability to use the PC while talking to customers using excellent communication skills.
An enthusiastic approach to customer service.
Ability to probe, assess customer needs and appropriately resolve issues.
Advanced problem-solving skills and ability to handle customer issues at a high level of complexity.
Physicians Mutual offers the following:
Excellent compensation with bonus potential College Assistance Program & Tuition Assistance Programs Free on-site parking On-site Cafeteria Employee training programs Paid vacations and paid holidays On-site insurance education Fitness Facility Job Type:
Part-time Pay:
From $17.
30 per hour
Benefits:
401(k) 401(k) matching Dental insurance On-the-job training Paid time off Referral program Vision insurance Experience level:
1 year Under 1 year Shift:
4 hour shift Day shift Morning shift No nights Weekly day range:
No weekends Work setting:
Call center In-person Ability to commute/relocate:
Omaha, NE 68131:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
30 an hour From $17.
30 an hour Regular hours:
8:
00AM - 12:
30PM Monday-Friday Training Hours:
8:
00AM-1:
00PM Monday-Friday (first month) $17.
30/hour Training Class Begins September 25, 2023 Physicians Mutual is seeking positive, customer-focused Teleservice Representatives to place calls to current customers to assist them with questions regarding coverage, claim status, policy changes, and explain products and services available.
Job
Qualifications:
High school diploma or its equivalent is required.
Direct customer service experience is preferred.
Ability to learn and retain working knowledge of Company products, insurance related procedures, and terminology.
Ability to use the PC while talking to customers using excellent communication skills.
An enthusiastic approach to customer service.
Ability to probe, assess customer needs and appropriately resolve issues.
Advanced problem-solving skills and ability to handle customer issues at a high level of complexity.
Physicians Mutual offers the following:
Excellent compensation with bonus potential College Assistance Program & Tuition Assistance Programs Free on-site parking On-site Cafeteria Employee training programs Paid vacations and paid holidays On-site insurance education Fitness Facility Job Type:
Part-time Pay:
From $17.
30 per hour
Benefits:
401(k) 401(k) matching Dental insurance On-the-job training Paid time off Referral program Vision insurance Experience level:
1 year Under 1 year Shift:
4 hour shift Day shift Morning shift No nights Weekly day range:
No weekends Work setting:
Call center In-person Ability to commute/relocate:
Omaha, NE 68131:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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