Innovation Analyst
Blue Cross and Blue Shield of Nebraska (BCBSNE) is more than just an insurance company; we exist to be there for people in the best and hardest moments of their lives.
Our team is the power behind that promise.
And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there's no greater time for forward-thinking professionals like you to join us in delivering on it!As a member of Team Blue, you'll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.
BCBSNE is happy to offer four work designations for our Omaha area employees:
100% in-office, Hybrid options, and 100% remote.
The Innovation Analyst is a cross-functional partner with expertise in primary research methods, data science and key performance indicator (KPI) measurement.
As part of the Strategy and Innovation team, this person is responsible for ensuring the business evolves according to strategic and customer needs.
Integrity, dependability and relationship-building are essential to success in this role.
What you'll do:
Consult with technical and business teams to determine strategic and customer needs; build enabling tools to synthesize information from various sources.
Present concise recommendations to leadership; collaborate with stakeholders to evolve offerings that advance strategy and add value to the customer experience.
Design and execute primary research studies or KPI measurement systems to understand relational, behavioral and operational data; apply appropriate qualitative and quantitative methodologies.
Support ad-hoc requests and other duties as assigned.
To be considered for this position, you must have:
Bachelor's degree in Business, Economics, Data Science or related field 3
years' experience in research, analytics or strategy and confidence in public speaking Experience supporting measurement projects such as surveys/focus groups or KPI dashboarding.
Skills in organizing/analyzing data and identifying meaningful patterns.
The strongest candidates for this position will also possess:
Health insurance or health care industry knowledge Experience coordinating strategic or customer innovation initiatives.
Experience building, administering and distributing metric dashboards.
Skills in survey software such as QuestionPro or data science tools such as Power BI, SQL, Azure, Databricks, R or PythonLearn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.
com/Careers.
We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.
Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/VeteransPosted:
07/26/2023 Recommended Skills Coordinating Customer Demand Planning Customer Experience Dashboard Data Analysis Data Science Estimated Salary: $20 to $28 per hour based on qualifications.
Our team is the power behind that promise.
And, as the industry rapidly evolves and we seek ways to optimize business processes and customer experiences, there's no greater time for forward-thinking professionals like you to join us in delivering on it!As a member of Team Blue, you'll find purpose, opportunities and the support you need to build a meaningful career and make a powerful impact in our community.
BCBSNE is happy to offer four work designations for our Omaha area employees:
100% in-office, Hybrid options, and 100% remote.
The Innovation Analyst is a cross-functional partner with expertise in primary research methods, data science and key performance indicator (KPI) measurement.
As part of the Strategy and Innovation team, this person is responsible for ensuring the business evolves according to strategic and customer needs.
Integrity, dependability and relationship-building are essential to success in this role.
What you'll do:
Consult with technical and business teams to determine strategic and customer needs; build enabling tools to synthesize information from various sources.
Present concise recommendations to leadership; collaborate with stakeholders to evolve offerings that advance strategy and add value to the customer experience.
Design and execute primary research studies or KPI measurement systems to understand relational, behavioral and operational data; apply appropriate qualitative and quantitative methodologies.
Support ad-hoc requests and other duties as assigned.
To be considered for this position, you must have:
Bachelor's degree in Business, Economics, Data Science or related field 3
years' experience in research, analytics or strategy and confidence in public speaking Experience supporting measurement projects such as surveys/focus groups or KPI dashboarding.
Skills in organizing/analyzing data and identifying meaningful patterns.
The strongest candidates for this position will also possess:
Health insurance or health care industry knowledge Experience coordinating strategic or customer innovation initiatives.
Experience building, administering and distributing metric dashboards.
Skills in survey software such as QuestionPro or data science tools such as Power BI, SQL, Azure, Databricks, R or PythonLearn more about what makes BCBSNE such an exceptional place to work by visiting NebraskaBlue.
com/Careers.
We strongly believe that diversity of experience, perspective and background will lead to a better workplace for our employees and a better product for our customers and members.
Blue Cross and Blue Shield of Nebraska is an Equal Opportunity /Affirmative Action Employer - Minorities/Females/Disabled/VeteransPosted:
07/26/2023 Recommended Skills Coordinating Customer Demand Planning Customer Experience Dashboard Data Analysis Data Science Estimated Salary: $20 to $28 per hour based on qualifications.
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