Service Administrator & Dispatcher
3.
9 Omaha, NE Omaha, NE Full-time Full-time $22 - $26 an hour $22 - $26 an hour Description:
Riekes Equipment is an industry leader in material handling and warehouse solutions that continues to expand to meet the needs of our customers.
Our growth creates this opportunity as we recruit a The Service Administrator & Dispatcher.
This position will coordinate field activities and staff by delivering assignments, instructions, and alerts via the organization's communications network.
Service Administrator & Dispatcher
Responsibilities:
1.
Schedules, dispatches, and deploys staff, vehicles, and/or units based on communications/PMs received.
2.
Manages/reviews work in progress daily and ensures timely completion of all planned maintenance service.
3.
Open and process work orders from incoming customer service calls and calls from resident technicians using our scheduling software.
4.
Sourcing parts for Planned Maintenance Services 5.
Adeptly uses multi-line telephone system, mobile phones, GPS systems, and other communications methods and networks.
6.
Processing work orders and approve and post technician labor.
7.
Working in a fast-paced environment with a need to prioritize and juggle multiple tasks.
8.
All other duties as assigned.
Requirements:
Service Administrator & Dispatcher Requirements:
1.
Knowledge of office administrator responsibilities, systems, and procedures.
2.
Working knowledge of all Microsoft Office applications.
3.
Outstanding customer service.
4.
Enhanced ability to multi-task while prioritizing tasks and responsibilities.
5.
Attention to detail and sound problem-solving.
6.
Excellent written and verbal communication.
7.
Strong organizational and planning abilities.
8.
High school diploma or equivalent required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Omaha, NE Omaha, NE Full-time Full-time $22 - $26 an hour $22 - $26 an hour Description:
Riekes Equipment is an industry leader in material handling and warehouse solutions that continues to expand to meet the needs of our customers.
Our growth creates this opportunity as we recruit a The Service Administrator & Dispatcher.
This position will coordinate field activities and staff by delivering assignments, instructions, and alerts via the organization's communications network.
Service Administrator & Dispatcher
Responsibilities:
1.
Schedules, dispatches, and deploys staff, vehicles, and/or units based on communications/PMs received.
2.
Manages/reviews work in progress daily and ensures timely completion of all planned maintenance service.
3.
Open and process work orders from incoming customer service calls and calls from resident technicians using our scheduling software.
4.
Sourcing parts for Planned Maintenance Services 5.
Adeptly uses multi-line telephone system, mobile phones, GPS systems, and other communications methods and networks.
6.
Processing work orders and approve and post technician labor.
7.
Working in a fast-paced environment with a need to prioritize and juggle multiple tasks.
8.
All other duties as assigned.
Requirements:
Service Administrator & Dispatcher Requirements:
1.
Knowledge of office administrator responsibilities, systems, and procedures.
2.
Working knowledge of all Microsoft Office applications.
3.
Outstanding customer service.
4.
Enhanced ability to multi-task while prioritizing tasks and responsibilities.
5.
Attention to detail and sound problem-solving.
6.
Excellent written and verbal communication.
7.
Strong organizational and planning abilities.
8.
High school diploma or equivalent required.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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