Senior Processing Specialist
Company Name:
First Data
# Job Description
The Senior Processing Specialist is responsible for a variety of tasks in the department.
The primary purpose of this position is to assist cardholders with Dispute/Fraud Resolution on behalf of issuers while complying with Reg E and /or Reg Z guidelines.
Primary functions include the evaluating, researching, decision making, monitoring, and communicating with key contacts up to and including investigations. This position involves a moderate to high level of complexity.
Errors in this position may result in direct monetary impact and financial loss to FDC and the external clients. This is an ongoing learning position due to changes with the Association's (Visa, MasterCard and American Express) regulatory guidelines and client requirements.
This position requires considerable evaluation, good judgment, and decision-making skills. Strong verbal and written communication skills are necessary. This position involves time sensitive processing of work cases.
The employee must have the ability to maintain effective time planning, organizational skills and time utilization to ensure all processes are completed within timeframes.
The Senior Processing Specialist typically works cases that are at the Transaction and/or Account Level. The life cycle of a case is typically 90-120 days in length.
# Candidate Requirements
High school diploma or equivalent experience. Minimum two years industry & association experience related to fraud, chargebacks and/or disputes. Knowledge of banking & association rules and regulations. Ability to read, write, type, complete basic arithmetic, and multi task. Customer service, analytical and research skills required.
Requisition No.: 39039BR
Country: United States
State: Nebraska
City: Omaha
Primary Location Address: OMAHA-6855 Pacific St (3634)
Job Function: Operations
Worker Type: Regular Employee
Full/Part Time: Full-Time
Shift Type: Days
Hours per Week: 40
Work Days: Monday-Friday
Posting Currency: USD
Manager Level: L1: All Other PositionsEstimated Salary: $20 to $28 per hour based on qualifications.
First Data
# Job Description
The Senior Processing Specialist is responsible for a variety of tasks in the department.
The primary purpose of this position is to assist cardholders with Dispute/Fraud Resolution on behalf of issuers while complying with Reg E and /or Reg Z guidelines.
Primary functions include the evaluating, researching, decision making, monitoring, and communicating with key contacts up to and including investigations. This position involves a moderate to high level of complexity.
Errors in this position may result in direct monetary impact and financial loss to FDC and the external clients. This is an ongoing learning position due to changes with the Association's (Visa, MasterCard and American Express) regulatory guidelines and client requirements.
This position requires considerable evaluation, good judgment, and decision-making skills. Strong verbal and written communication skills are necessary. This position involves time sensitive processing of work cases.
The employee must have the ability to maintain effective time planning, organizational skills and time utilization to ensure all processes are completed within timeframes.
The Senior Processing Specialist typically works cases that are at the Transaction and/or Account Level. The life cycle of a case is typically 90-120 days in length.
# Candidate Requirements
High school diploma or equivalent experience. Minimum two years industry & association experience related to fraud, chargebacks and/or disputes. Knowledge of banking & association rules and regulations. Ability to read, write, type, complete basic arithmetic, and multi task. Customer service, analytical and research skills required.
Requisition No.: 39039BR
Country: United States
State: Nebraska
City: Omaha
Primary Location Address: OMAHA-6855 Pacific St (3634)
Job Function: Operations
Worker Type: Regular Employee
Full/Part Time: Full-Time
Shift Type: Days
Hours per Week: 40
Work Days: Monday-Friday
Posting Currency: USD
Manager Level: L1: All Other PositionsEstimated Salary: $20 to $28 per hour based on qualifications.
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