Receptionist Clinic PT day/evening Imman Mental Hlth & Addict Rec
Company Name:
Catholic Health Initiatives
Receptionist Clinic PT day/evening Imman Mental Hlth & Addict Rec-1400015243
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Description
Alegent Creighton Health is the largest not-for-profit, faith-based healthcare provider in Nebraska and southwest Iowa with 11 acute care hospitals, a specialty spine hospital, freestanding inpatient psychiatric and skilled nursing facilities and more than 100 Alegent Creighton Clinic locations. As the primary teaching partner of Creighton University's health sciences schools, Alegent Creighton Health and Alegent Creighton Clinic are committed to teaching the health professionals of the future.
Our commitment to our patients and their families is high, but the return on that commitment is even higher. We are committed to our employees by ensuring we hire individuals who also believe in enriching the lives of those we serve. If this sounds like you - apply today and join the Alegent Creighton Health team! We are an Equal Opportunity/Affirmative Action Employer.
Job Summary/Essential Duties:
Greets and directs the clients and other visitors in a prompt and courteous manner. Utilizes skills to assure satisfied clients.
Notifies the providers of client's arrival. Monitors waiting time to ensure the client is seen within 15 minutes of the scheduled appointment time.
Communicates a professional attitude with clients, visitors and other hospital personnel using language and materials based on the consideration of the client's age, cognitive/physical abilities and/or developmental needs. Assures confidentiality of patient and other hospital information.
Effectively triage telephone calls and prioritize the needs of the caller.
Identify individuals calling in crisis situations and expeditiously connect caller to appropriate clinical personnel.
Recognize the vulnerability of individuals seeking information and consistently demonstrate respectful, sensitive, friendly, professional customer service.
Apply knowledge of Alegent Health levels of care and managed care contracts to facilitate appropriate referrals for individuals inside and outside the Alegent Health system.
Maintains strict confidentiality of all client information.
Document pertinent client information in the clinical section of Unicare (CPAD).
Hours:
Monday - Friday 730AM-6PM (rotating)
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Qualifications
Experience
Previous experience in a medical setting preferred.
Education
High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered.
Knowledge/Skills/Abilities
Must have a strong personal initiative, organizational skills, problem solving skills and customer service skills. Must possess the ability to perform multi-task_s_ in a high volume work environment.
Must be able to communicate effectively, both in written and verbal form. Must have ability to work effectively with many interruptions. Must have computer skills and ability to use standard office equipment (i.e. phone, copier, fax machine, typewriter etc) and software packages (WordPerfect, Lotus, Microsoft Office, GroupWise). Must possess a positive attitude with a willingness to help others with a cooperative team spirit.
Additional
Responsibilities:
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers
Job: Administrative and Clerical
Primary Location: NE-Omaha-Imman Mental Hlth & Addict Rec
Shift: day/evening
Scheduled Hours per 2-week Pay Period: 40
Weekends Required: Occasional
Status: Part Time
Req ID: 1400015243Estimated Salary: $20 to $28 per hour based on qualifications.
Catholic Health Initiatives
Receptionist Clinic PT day/evening Imman Mental Hlth & Addict Rec-1400015243
##
Description
Alegent Creighton Health is the largest not-for-profit, faith-based healthcare provider in Nebraska and southwest Iowa with 11 acute care hospitals, a specialty spine hospital, freestanding inpatient psychiatric and skilled nursing facilities and more than 100 Alegent Creighton Clinic locations. As the primary teaching partner of Creighton University's health sciences schools, Alegent Creighton Health and Alegent Creighton Clinic are committed to teaching the health professionals of the future.
Our commitment to our patients and their families is high, but the return on that commitment is even higher. We are committed to our employees by ensuring we hire individuals who also believe in enriching the lives of those we serve. If this sounds like you - apply today and join the Alegent Creighton Health team! We are an Equal Opportunity/Affirmative Action Employer.
Job Summary/Essential Duties:
Greets and directs the clients and other visitors in a prompt and courteous manner. Utilizes skills to assure satisfied clients.
Notifies the providers of client's arrival. Monitors waiting time to ensure the client is seen within 15 minutes of the scheduled appointment time.
Communicates a professional attitude with clients, visitors and other hospital personnel using language and materials based on the consideration of the client's age, cognitive/physical abilities and/or developmental needs. Assures confidentiality of patient and other hospital information.
Effectively triage telephone calls and prioritize the needs of the caller.
Identify individuals calling in crisis situations and expeditiously connect caller to appropriate clinical personnel.
Recognize the vulnerability of individuals seeking information and consistently demonstrate respectful, sensitive, friendly, professional customer service.
Apply knowledge of Alegent Health levels of care and managed care contracts to facilitate appropriate referrals for individuals inside and outside the Alegent Health system.
Maintains strict confidentiality of all client information.
Document pertinent client information in the clinical section of Unicare (CPAD).
Hours:
Monday - Friday 730AM-6PM (rotating)
##
Qualifications
Experience
Previous experience in a medical setting preferred.
Education
High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered.
Knowledge/Skills/Abilities
Must have a strong personal initiative, organizational skills, problem solving skills and customer service skills. Must possess the ability to perform multi-task_s_ in a high volume work environment.
Must be able to communicate effectively, both in written and verbal form. Must have ability to work effectively with many interruptions. Must have computer skills and ability to use standard office equipment (i.e. phone, copier, fax machine, typewriter etc) and software packages (WordPerfect, Lotus, Microsoft Office, GroupWise). Must possess a positive attitude with a willingness to help others with a cooperative team spirit.
Additional
Responsibilities:
Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
Adheres to and exhibits our core values:
Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us.
Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness.
Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community.
Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
Maintains confidentiality and protects sensitive data at all times.
Adheres to organizational and department specific safety standards and guidelines.
Works collaboratively and supports efforts of team members.
Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.
Catholic Health Initiatives and its organizations are Equal Opportunity Employers
Job: Administrative and Clerical
Primary Location: NE-Omaha-Imman Mental Hlth & Addict Rec
Shift: day/evening
Scheduled Hours per 2-week Pay Period: 40
Weekends Required: Occasional
Status: Part Time
Req ID: 1400015243Estimated Salary: $20 to $28 per hour based on qualifications.
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